Manager, People & Change

Overview
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Our People & Change team in Montreal is looking for a motivated and high-performing Manager to deliver client engagements across a range of industries. People & Change consulting is a fast-growing business. We offer high-performing professionals a clear career path with opportunities for advancement.

Our people gain mentorship, knowledge and experience in diverse domains of human capital, such as Future of Work, Inclusion and Diversity, Digital HR Operations, and others, applied in a range of workplace environments and business contexts. Over time, our team members gradually specialize in a specific service offering and/or client industry, becoming "go-to" people for certain topics.

The culture of our team is collegial, inclusive and supportive. We are a tight-knit group, working together across local and national lines.

What you will do

• Manage consulting teams in the delivery of client engagements, including planning and coordinating the day-to-day work of the team, facilitating client interviews and focus groups at all organizational levels, structuring and co-developing deliverables, controlling for quality and presenting work to clients.
• Support business development by co-developing and co-presenting client proposals and thought leadership (e.g. presentations, white papers, educational sessions), maintaining relationships with prospective and past clients as well as with alliance partners, and developing engagement delivery plans, effort estimates and cost estimates.
• Manage client engagement administration including contract development, monitoring of time and expenses, invoicing, risk management and compliance.
• Help to keep our delivery methodology up to date, create a culture of continuous learning for the team and clients, and actively coach and mentor team members to help them reach their highest potential.
• Markers of career progression in this role include: increasing size and complexity of client engagements; being seen as a leader and trusted advisor by clients; increasing leadership of business development activities; and development of team members to be more productive and autonomous.

What you bring to the role

• Consulting experience in areas such as organizational change management, technology adoption, talent / organizational development, project management.
• Excellent client service skills with an aptitude to understand the clients' business and maintain strong client relationships by being credible and reliable.
• Strong verbal communication and group facilitation skills at all levels from front-line staff to executives, with confidence and flexibility of approach to suit the audience.
• Strong written skills for an executive-level audience, e.g. structuring and articulating complex messages and recommendations concisely and clearly in proposals, reports and presentations
• Quantitative analysis skills to derive insights from data.
• Ability to quickly adapt thinking and approach to client assignments, in the face of ambiguity and rapid changes in the client's and team's understanding of the issues.
• Ability to work on multiple projects simultaneously.

Nice to haves :

• Master's Degree and two to three years' experience in management consulting OR Bachelor's Degree and four to six years' experience in management consulting.
• Consulting experience should be ideally focused on human capital / people & change related mandates, and/or technology adoption.
• Prior work experience in Human Resources, or professional HR certification, are assets but not required.

Providing you with the support you need to be at your best
For more information about KPMG in Canada's Benefits and well-being, click here .

Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here .

Adjustments and accommodations throughout the recruitment process
At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page .