Learning and Development Project Manager

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Human Resources

Pay Details:
$76,800 - $115,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Talent organization is the global function within Corporate HR, responsible for the enterprise talent strategy including Talent Management, Organizational Effectiveness, Talent Acquisition, Inclusion & Diversity, and Learning & Development.

The L&D Project Manager position has an enterprise-wide mandate supporting Enterprise Learning & Development (EL&D). EL&D is responsible for the strategic direction and establishment of learning and development solutions at TD; building capabilities for leaders and employees consistent with TD's business objectives and talent strategy, so all colleagues can thrive.

Role Description

Reporting to Manager, Learning Enablement, the L&D Project Manager will partner with individual businesses, Learning Solutions Architects, vendors, and the broader EL&D team to ensure successful delivery of high quality, innovative, diverse, multi-modal blended learning solutions that support business priorities, enable people strategies, and impact key business measures.

This role is responsible for leading the end-to-end planning and execution of low-to-medium complexity L&D projects which entail design, development, and delivery of internal or outsourced enterprise-wide and business-specific solutions. The successful candidate will effectively leverage project management methodologies, processes, and tools & technologies to establish clarity of vision and a detailed execution plan throughout each project life cycle.

Job Requirements

• Understand and follow L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops
• Lead the end-to-end planning and execution of low-to-medium complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
• Support the vendor engagement and onboarding process when third-party learning solutions are within scope
• Build relationships and maintain regular communications with internal and external stakeholders
• Report on project progress and actively manage/resolve risks and issues
• Conduct project retrospectives and act on lessons learned for continuous improvement
• Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles
• Be an active member of the broader project management community by sharing subject matter expertise and learning to advance professional growth

Qualifications/Skills/Experience

• Minimum 5 years of experience in project management, preferably in a learning or adult training environment
• Thorough understanding of project management frameworks and methodologies
• PMP certification is preferred
• Agile and/or SCRUM certification is an asset
• Demonstrated knowledge in adult learning principles
• Proven track record of delivering results and commitment to operational and service excellence
• Strong client focus with ability to listen and quickly learn about various clients
• Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
• Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
• Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
• Understanding of how to translate business needs into requirements for learning solutions in collaboration with L&D partners
• Strong critical thinking, analytical, and problem-solving skills
• Highly adaptable and flexible with ability to take initiative in a dynamic work environment
• Proficiency in MS Office suite, especially MS Project
• Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
• Experience with LMS and LXP is a bonus
• Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rice) is a nice to have

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet